Quick Answer
Yes, increasingly. Palm Beach County now has more than 1,900 tech companies. ServiceNow’s planned AI hub at downtown West Palm Beach’s 10 CityPlace is expected to bring 850+ jobs by the early 2030s. Finance still dominates, but enterprise AI, fintech, quantum computing and energy tech are expanding fast.
The Numbers Behind the Tech Growth
| Indicator | Figure |
|---|---|
| Tech companies in Palm Beach County | 1,900+ |
| Life sciences firms | 625 |
| Corporate headquarters | 539 |
| BDB-assisted jobs over five years | 11,622+ |
| Average salary of BDB-assisted jobs | $80,000+ |
| Financial services jobs in the county | 119,483 |
| Average financial services salary | $126,340 |
Sources: Business Development Board of Palm Beach County (BDB).
West Palm Beach’s tech rise builds on its finance boom. Many of the new tech employers are enterprise software, fintech and data companies serving the same clients that drew Wall Street firms to the city.
ServiceNow: The Anchor of West Palm Beach’s AI Economy
What is ServiceNow building in West Palm Beach?
ServiceNow, the Santa Clara, California-based enterprise AI platform company, announced in September 2025 that it’s expanding into West Palm Beach. It will build a regional innovation hub and AI Institute.
| Detail | Figure |
|---|---|
| Location | 10 CityPlace, downtown West Palm Beach |
| Space | Up to 200,000 sq ft (anchor tenant) |
| Building size | 480,000 sq ft, under construction |
| Expected opening | 2028 |
| Jobs | 850+ over five years |
| Projected economic impact | $1.8 billion |
| Public incentives | $17 million (city and state) |
What will the hub do?
ServiceNow says the space will house hundreds of employees across multiple business functions, with a heavy focus on product innovation roles. It will serve as a center for enterprise AI development, workforce education and customer collaboration. The site will also offer ServiceNow University programming for AI education, skills training and certification for employees, partners and the local community.
Are the jobs guaranteed?
The $17 million in city and state incentives depends on the company creating 856 jobs, and the city’s agreement includes clawback provisions. Some critics have questioned whether all 850+ jobs will materialize.
Why ServiceNow matters
- Scale: ServiceNow ranked No. 386 on the 2025 Fortune 500 and generated nearly $11 billion in revenue in 2024.
- Signal: It’s one of the biggest pure-tech commitments to downtown West Palm Beach to date.
- Ripple effects: ServiceNow’s co-founder and CTO said the jobs will have a multiplier effect on the local economy beyond the raw numbers.
NewDay USA: Fintech’s Early Downtown Bet
Where is NewDay USA’s West Palm Beach office?
NewDay USA, a fintech and one of the nation’s leading VA mortgage lenders, opened a second headquarters at 360 Rosemary in Rosemary Square.
How big did the office become?
- 2021 announcement: NewDay said it would create 600 jobs in West Palm Beach over two years, with an average salary above $90,000.
- October 2022: It moved 250 employees into the top two floors of 360 Rosemary and expected to grow to more than 500 in 2023.
- Headquarters talks: NewDay was also in negotiations with Related to move its Maryland headquarters to West Palm Beach, which it said would bring more than 1,500 employees to the area.
Current status: No completed headquarters move has been publicly confirmed, and a business database has referenced a move affecting about 100 employees at the 360 Rosemary office. Readers should verify NewDay’s current local headcount.
Other Tech and Innovation Employers in Palm Beach County
Many recent tech arrivals are elsewhere in the county:
- D-Wave: The quantum computing company announced plans to move from California to the Boca Raton Innovation Campus by the end of 2026, bringing hundreds of jobs.
- Voloridge: The quantitative investment firm bought property at Harbourside Place in Jupiter and plans up to 200 high-tech jobs.
- Ampera: The advanced nuclear energy company is establishing its headquarters in Palm Beach Gardens, with 200 planned jobs.
- Q2 2026 momentum: 25 companies chose to expand in Palm Beach County in the first half of 2026, bringing 1,789 new jobs, according to the BDB.
Startup Support
- Gold Coast Tech Accelerator: Launched in fall 2025 alongside Related Ross’s push for tech tenants.
- Tech Runway: Florida Atlantic University’s accelerator in Boca Raton has helped seed local startups.
What This Means for West Palm Beach’s Job Market
Rising Demand for Tech Talent
ServiceNow’s hiring, along with fintech and quantitative finance firms, is increasing demand for:
- AI and machine learning engineers
- software developers and product managers
- data scientists and analysts
- cybersecurity specialists
- customer success and solutions engineering roles
Salary Pressure
Tech and finance employers compete for the same talent. Financial services jobs in Palm Beach County average $126,340, so tech employers have to pay competitively. Florida’s lack of state income tax helps raise take-home pay.
Remaining Challenges
- Competition for headquarters: The BDB says Palm Beach County is in tough competition with Texas, Tennessee, Virginia and the Carolinas for corporate headquarters and high-paying jobs.
- Housing costs: Housing costs and office availability affect recruiting.
- Talent pipelines: Local universities and CareerSource Palm Beach County are building pipelines to fill roles with residents.
West Palm Beach Tech Hub Scorecard
| Factor | Status |
|---|---|
| Anchor tech employer | ServiceNow (opening 2028) |
| Tech firm base | 1,900+ countywide |
| Trophy office supply | Growing (CityPlace towers under construction) |
| Talent pipeline | Developing (FAU, local colleges, CareerSource) |
| Venture and startup support | Emerging (accelerators, mentorship networks) |
| Tax advantage | Strong (no state income tax) |
Frequently Asked Questions
Is West Palm Beach becoming a tech hub?
Yes. Palm Beach County has more than 1,900 tech firms, and ServiceNow’s AI hub at 10 CityPlace is expected to create 850+ jobs. Finance remains the dominant industry, but enterprise AI, fintech and energy tech are growing quickly.
What tech companies are operating in West Palm Beach?
ServiceNow is the largest new tech commitment downtown. NewDay USA operates fintech and mortgage operations at 360 Rosemary. Elsewhere in the county:
- D-Wave is relocating to Boca Raton.
- Voloridge is expanding in Jupiter.
- Ampera is headquartering in Palm Beach Gardens.
When will ServiceNow’s West Palm Beach office open?
ServiceNow’s space at 10 CityPlace is expected to open in 2028, with hiring, research partnerships and pilot programs starting before then.
How many jobs is ServiceNow bringing to West Palm Beach?
More than 850 jobs over five years. The city and state approved $17 million in incentives tied to creating 856 jobs.
How many tech companies are in Palm Beach County?
More than 1,900 tech firms, along with 625 life sciences firms and 539 corporate headquarters, according to the Business Development Board.
Do tech jobs in West Palm Beach pay well?
Generally yes. Jobs created with BDB assistance over the past five years averaged more than $80,000, and financial services roles average $126,340. Florida has no state income tax.
Sources and Further Reading
- Business Wire / ServiceNow, “ServiceNow Expands Global Presence in Fast-Growing West Palm Beach to Drive AI Innovation, Talent Development, and Economic Growth,” September 16, 2025
- Commercial Observer, “AI Company ServiceNow Takes Up to 200K SF With Stephen Ross in West Palm Beach,” September 2025
- WLRN, “$17 million bet: Tech giant ServiceNow moves to West Palm Beach,” September 16, 2025
- Refresh Miami, “Fortune 500 firm ServiceNow to expand in West Palm Beach and create 850 jobs”
- WPTV, “Veteran mortgage lender creating 600 jobs in West Palm Beach”
- Trade and Industry Development, “NewDay USA to Open Second HQ, Bringing 600 Jobs to West Palm Beach,” April 2021
- Citybiz, NewDay USA expansion at 360 Rosemary, October 2022
- MPA Magazine, “NewDay USA moves headquarters to West Palm Beach”
- ZoomInfo, New Day USA company profile
- CommercialSearch, “Palm Beach County’s Rise as a National Innovation Hub”
- Business Development Board of Palm Beach County, “Global Tech, Defense & Finance Firms Select the Palm Beaches,” March 10, 2026
- Business Development Board of Palm Beach County, Q2 2026 Economic Intelligence Report
About the Author
